How do I look for a helper?

I am a first-time employer. What is the Employers' Orientation Programme (EOP)?

The EOP is a mandatory course that can be taken online or in a class. It has to be completed in order to hire a helper in Singapore for the first time.

How can I meet the helpers who apply through your agency?

Go Premium with us and contact helpers to arrange interviews with them directly.

What is the Premium plan?

Our Premium plan gives you immediate access to the contact numbers of helpers on our database, so you can contact them directly and arrange for interviews

What is the paperwork pricing?

Transparent breakdown of our fees

How long does it take to confirm a helper through your agency?

Most employers hire a helper within two weeks.

Do you charge the helpers salary deductions or placement fees?

No salary deductions for helpers and placement loans for employers

What does the transfer date refer to?

The transfer date of a helper is when she can start to work for a new employer.

How do I make an offer to a helper and what are the terms I have to include?

Breakdown of important terms to include when making an offer.

I made an offer to a helper who applied through your agency and she accepted it. What’s next?

Hire in a breeze, we handle the paperwork! Reach out to us to start the process

What are the costs involved in employing a helper during the entire contract?

Full breakdown of costs of employing a helper during the 2-year contract.

Am I able to process the hiring paperwork on my own?

All paperwork processing will be handled by We Are Caring.

I want to hire a helper I have found on my own. Can you help with the paperwork process?

Yes, our agency offers full work permit processing services.

How often do you check the availability of the helpers who apply through your agency?

We check every two days on the availability of all existing helpers on our database.

Should I provide a food allowance or share the food with my helper?

Most employers share food with their helper instead of providing a food allowance. If one is provided, it is usually $40-$50 a week.

Can I get a reference from the helper’s current employer?

Go Premium to get access to references of helpers when available.

Should I set a curfew for my helper on her rest day?

Curfews are not mandatory and if set, must be discussed with the helper in advance.

Are public holidays considered days off?

75% of our customers consider them as days off.

What sort of room and living accommodation should I provide my helper with?

Helpers must have adequate space and privacy.

I have purchased the Premium plan but found a helper on my own. Can I get a refund?

A refund policy is available if you engage our agency for the subsequent work permit processing.

I want to hire a helper who is currently abroad. How much does it cost and what does it cover?

Transparent breakdown in costs involved to hire a helper from abroad and what our services include

What is the employment status of the helpers looking for a job?

Both transfer and ex-Singapore helpers apply at our agency

Where are the helpers displayed on the website located?

Helpers who apply through are agency are either in Singapore, Philippines, Indonesia, Malaysia or Myanmar

What is the consent to transfer?

The consent to transfer from a current employer allows a helper to look for a job with a new employer

How much should I pay my helper?

Our most commonly signed salaries range between $650 and $750

Does your agency have part-time helpers?

All helpers who apply at our agency are full-time live-in helpers